How We Protect Your Information

We understand that the protection of your personal information is very important. We maintain physical, electronic and procedural safeguards to guard your nonpublic personal information in compliance with federal law. We restrict employee access to customer information only to those who have a business reason to know such information to provide our products and services to you.

What Personal Information We Disclose About You

We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. Permitted disclosures include information to process transactions on your behalf, information about you or about participants, beneficiaries or claimants under your insurance policy in the normal business of conducting the operations of our agencies, such as providing you with an insurance quote, processing, servicing, administering and enforcing your insurance policy and your claims, following your instructions.

What Personal Information We Collect About You

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications and other forms, such as your name, address and employment information, whether in writing, in person, by telephone, electronically or by other means.
  • Information about your transactions with us, our affiliates, or others; and Information we receive from insurance companies, a consumer reporting agency, investigators connected with claims adjusting, state motor vehicle departments, inspection services and insurance support organizations as permitted or required by law.
  • Information we receive from medical records or medical professionals.