Claims Tools

Company Nurse is the new 24 Hour Hotline / Energi’s New Triage Program for all Workers Compensation claims. All WC calls will be directed to Company Nurse for intake and direction of initial treatment to ensure appropriate care for specific injury.

The keys to a successful Return to Work Program are:

• Working with the insured to create a culture of active caring for the injured worker
• Encouraging early and regular involvement of our insured with the injured worker
• Coupled with O.D.G, Transitional Work Solutions will return the injured worker to his gainful employment while minimizing costs.

Energi/York is introducing InsurCard as a new alternative to traditional claim payments. It is a hard plastic card issued to Lost Time employees for their weekly/bi-weekly benefits. This optional program will be piloted in Peabody. With no fees attached, this is a popular form of payment as workers may have issues cashing payment checks due to their lack of sufficient funds while also assuring timely payments to the injured employee.

Helios is Energi’s new RX Program. An RX program reduces the costs of prescription drugs during the longevity of the lost time claim. Helios is available for immediate usage while a claim is being set up – meaning no out of pocket expenses for an Injured Worker upon an initial visit to the pharmacy.

Energi’s Claims Portal is our latest online connection to your Claim Information. This online tool has become a heavily used resource by Energi Clients, providing up to date claim information and further proving Energi to be an innovative leader within our industry. Version 2.0 of our Portal offers a number of enhancements and new features presented over a user friendly display. Use of the Claim Portal provides a resource to enhance any client’s experience with Energi.

Report all Claims immediately to our 24-hour hotline:
1-888-Claim-50 (888-252-4650)
or via email: claimsreporting@emaxxgroup.com
or via website: https://www.emaxxgroup.com/claims
or Via Fax: 978-531-4847